• Airline service desk at major Bulgarian airports
  • Station administration and handling supervision
  • Multilingual staff
  • Ticketting
  • Passenger services
  • Handling of complaints
  • Handling on flight irregularities
  • Check-In Services
  • Gate Services
  • Arrival and Transfer Services
  • Security Services
  • Liaise with airport authorities and vendors
  • Load control
  • Special passenger assistance
  • Crew assistance and administration
  • Accurate online reporting
  • Strict quality control